Hi all,
I have been trying to contact Manfred Ermel for some repairs to my JC for more than a week. I have tried the email on the website (service@ermel-freizeitmobile.de) and also by phone (no answer). Does anyone know if there is a better way to make contact, or if the email is updated?
Thanks
Die Suche ergab 102 Treffer
- 23.02.2024 12:22
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Contacting Manfred for repairs
- Antworten: 1
- Zugriffe: 385
- 14.04.2023 13:58
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Control panel replacement
- Antworten: 11
- Zugriffe: 2601
Re: Control panel replacement
In the past I have contacted Westfalia and they have tried to help. There is a guy there who seems to be English (Gareth) gareth.white@westfalia-mobil.de
Not sure if he is still there but worth a go.
Not sure if he is still there but worth a go.
- 14.04.2023 13:46
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Wiring diagram
- Antworten: 4
- Zugriffe: 1460
Re: Wiring diagram
The best way to get this is to obtain a copy of the Mercedes WIS/EPC/ASRA software. This has all of the diagrams, repair guides and service manuals for the base Sprinter AND the Westfalia conversion. Ebay is your friend here as it usually comes as a VM image. You can also get the various spare parts...
- 11.08.2022 16:09
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Schiebetür Badezimmer
- Antworten: 49
- Zugriffe: 32198
Re: Schiebetür Badezimmer
I managed to order a rail from Mercedes after a few weeks. According to their parts catalog I got the last one from Germany so it seems that the new batch sold out fast. I will keep it in the box until the existing one breaks...
- 02.08.2022 16:55
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Federteller für das untere Bett
- Antworten: 2
- Zugriffe: 1480
Re: Federteller für das untere Bett
The Froli springs are only on the top bed, not the folding bench, so this is confusing..?
If you really want to order them from Mercedes, the part number is Q900001504108. I imagine it would be much cheaper to buy elsewhere.
If you really want to order them from Mercedes, the part number is Q900001504108. I imagine it would be much cheaper to buy elsewhere.
- 14.07.2022 18:30
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Schiebetür Badezimmer
- Antworten: 49
- Zugriffe: 32198
Re: Schiebetür Badezimmer
Is there an alternative to the 'Genuine' part from Mercedes? Mine is not broken (yet) but I am sure it may only be a matter of time. And ordering from Mercedes in UK is a difficult activity as they are not really aware of the James Cook in their parts catalogue.
- 04.07.2022 17:23
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Tensioning the roller blind and screen panel roof
- Antworten: 4
- Zugriffe: 1805
Re: Tensioning the roller blind and screen panel roof
I had to use Google Translate and it worked fine. The harder part was actually taking the frame apart and making the tension correct. Mine now has almost too much tension and will fly back if you look it the wrong way
- 03.07.2022 22:20
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Sitzbank-Bett/ Dämpfer kaputt
- Antworten: 31
- Zugriffe: 16775
Re: Sitzbank-Bett/ Dämpfer kaputt
Hi,
Is it possible to remanufacture the spring? The cost of this is almost €500 which seems insanity!
Thanks
Is it possible to remanufacture the spring? The cost of this is almost €500 which seems insanity!
Thanks
- 03.07.2022 22:04
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Fridge has stopped working & batteries discharge: UK
- Antworten: 3
- Zugriffe: 1731
Re: Fridge has stopped working & batteries discharge: UK
Hey Elise,
I'm in the UK and happy to help if you get stuck. Whereabouts are you located?
Cheers
I'm in the UK and happy to help if you get stuck. Whereabouts are you located?
Cheers
- 05.11.2021 12:58
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Heating error - how to get codes?
- Antworten: 7
- Zugriffe: 1759
Re: Heating error - how to get codes?
Hi, Thanks for the response. Eberspacher have a repair guy in my area but he is not returning calls. I found this company and called them https://startermotorsalternators.com/eberspacher-webasto-heater-repairs/Eberspacher-D4-5W They will totally dismantle and service it, but they cannot test it with...
- 03.11.2021 23:36
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Heating error - how to get codes?
- Antworten: 7
- Zugriffe: 1759
Re: Heating error - how to get codes?
The tank is just over 1/2 full now, but the van is parked on an angle with the rest lower than the front. If this is the problem I would be surprised but it is worth looking at as a fix.
How much was the fuel pump repair?
Thanks!
How much was the fuel pump repair?
Thanks!
- 03.11.2021 18:57
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Heating error - how to get codes?
- Antworten: 7
- Zugriffe: 1759
Re: Heating error - how to get codes?
Awesome, that worked! Thanks!!
Now I see this, is that the error code (see attached)?
Now I see this, is that the error code (see attached)?
- 03.11.2021 10:47
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Heating error - how to get codes?
- Antworten: 7
- Zugriffe: 1759
Heating error - how to get codes?
Hi, My heating seems to have died. It was working just fine, however in the middle of the night it stopped and now will not fire up. It starts the process (pump is priming, the jet fan noise starts) but then stops and tries again and then gives up. There is a bit of smoke the first time it tries. I ...
- 01.09.2021 19:50
- Forum: James Cook Generation 3 (2006-2012)
- Thema: NCV3 Batteriemonitor z.B. Victron smart shunt oder BMV712
- Antworten: 9
- Zugriffe: 2133
Re: NCV3 Batteriemonitor z.B. Victron smart shunt oder BMV712
The BMV 712 (or similar) is necessary for Lithium as the voltage on the main panel is meaningless when you move away from lead acid batteries. A lithium cell holds voltage until almost exhausted, and then very quickly falls. If you don't measure what is going into the battery, you can't know how muc...
- 01.09.2020 22:37
- Forum: James Cook Generation 3 (2006-2012)
- Thema: Lounge window buttons
- Antworten: 0
- Zugriffe: 1119
Lounge window buttons
Hi, One of the red buttons on the opening lounge window has come out of the window handle, and I'm not sure if this is a design feature or a breakage. It seems like they should come out to replace the entire window catch as the screw to hold the handle to the window is behind the button. Is there a ...