Where to buy parts?

die zweite Generaton Sprinter (NCV3)
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fleep
Beiträge: 102
Registriert: 17.08.2017 16:15

Where to buy parts?

Beitrag von fleep » 30.11.2018 21:10

Hi,

A simple question. My Mercedes dealer seems to not know about ordering parts for the James Cook. I have the Mercedes parts catalog and have the correct part numbers (the dealer can give prices), but are telling me to go to Westfalia to purchase the parts. I don't think that this is the case, and actually the Mercedes dealer should be ordering the parts...? :roll:

Maybe this is because the JC was not officially sold in the UK, but for my friends on the continent, are you able to order camper parts from Mercedes dealer? It seems that all parts begin with a Q and this is confusing the dealer.

Thanks!

Vtxbe
Beiträge: 259
Registriert: 18.09.2016 07:49
Wohnort: Belgium

Re: Where to buy parts?

Beitrag von Vtxbe » 04.12.2018 06:38

dear Fleep,

I confirm that I ordered and bought to my belgian MB dealer an panoramic sunroof Westfalia ( Ncv3) ; this part is typicall James Cook.

At the first minutes, the guy said : no, no, I cann't , After a few minutes he found the good way on his computer and he said : I discover something ; I never see that ....

What part do you need ?

Vincent.

fleep
Beiträge: 102
Registriert: 17.08.2017 16:15

Re: Where to buy parts?

Beitrag von fleep » 05.12.2018 17:00

Hi,

OK, thanks for the information. My parts guy seems like he is totally confused. I think I need a waste tank sender as the levels are not correct. He could give me the price, but not actually order it. I'll try again and see if he can find the magic button...

fleep
Beiträge: 102
Registriert: 17.08.2017 16:15

Re: Where to buy parts?

Beitrag von fleep » 06.12.2018 17:18

Excellent advice! I will try that 8)

AeFFe
Beiträge: 63
Registriert: 10.09.2018 14:36

Re: Where to buy parts?

Beitrag von AeFFe » 08.12.2018 08:18

Phil, why don't you buy parts directly from the belgian MB dealer and tell him to ship to UK to your address?

AeFFe

Vtxbe
Beiträge: 259
Registriert: 18.09.2016 07:49
Wohnort: Belgium

Re: Where to buy parts?

Beitrag von Vtxbe » 08.12.2018 11:50

Spacy hat geschrieben:
05.12.2018 17:38
Hello,
remove the sewage tankard and clean it.
Then he shows for about 1 year the correct levels until he is dirty again.
Good succeed

Hallo,
baue den Abwassertankgeber einmal aus und reinige ihn.
Dann zeigt er für ca. 1 Jahr die richtigen Füllstände an bis er wieder schmutzig ist.
Gutes Gelingen

Spacy
Dear Spacy,

IS this operation comleted from outside or is it to do from inside ? in this case , Where?

all the best.

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